Last updated: 27 December 2025
This Privacy Policy explains how WOLAX INTERIORS LONDON LTD (“we”, “our”, “us”) collects, uses, stores, and protects personal data when you visit or interact with the website https://wolax.co.uk.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and, where applicable, the EU GDPR.
1. Company Information
Company name: WOLAX INTERIORS LONDON LTD
Company number: 10414758
Registered office:
Unit 2 Harebridge Lane,
Halton, Aylesbury,
England, HP22 5PF
Email: [email protected]
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
- Contact details (name, email address, phone number)
- Company name and business details (for B2B enquiries)
- Information submitted through contact or enquiry forms
- Communication content (emails, messages, project enquiries)
- Technical data (IP address, browser type, device information)
- Usage data (pages visited, interactions, session duration)
- Cookie and tracking data (see Cookie Policy)
We do not knowingly collect personal data from children.
3. How We Use Your Data
We use personal data for the following purposes:
- To respond to enquiries and project requests
- To provide information about our services
- To prepare proposals, estimates, and project-related communication
- To manage client and partner relationships
- To improve website performance and user experience
- To analyse traffic and marketing performance
- To comply with legal and regulatory obligations
We do not sell or rent personal data to third parties.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Consent — when you submit forms or accept cookies
- Contractual necessity — to take steps prior to entering into a contract
- Legitimate interests — for business communication, analytics, and website optimisation
- Legal obligation — where required by law
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies, including:
- Google Analytics
- Google Tag Manager
- Meta (Facebook) Pixel
- Google Maps embeds
Details about cookies, purposes, and consent management are provided in our Cookie Policy.
You can manage or withdraw cookie consent at any time via the cookie banner.
6. Third-Party Services
We may share limited data with trusted third-party service providers strictly for operational purposes, including:
- Website analytics and performance tools
- Hosting and website infrastructure providers
- Marketing and advertising platforms (only with consent)
All third parties are required to process data securely and in compliance with applicable data protection laws.
7. International Data Transfers
Some service providers may process data outside the UK or EEA.
Where this occurs, appropriate safeguards are applied, such as:
- UK adequacy regulations
- Standard contractual clauses
- GDPR-compliant data protection measures
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including:
- responding to enquiries
- managing business relationships
- complying with legal obligations
Data is securely deleted or anonymised when no longer required.
9. Your Rights
Under UK GDPR (and EU GDPR where applicable), you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests can be sent to [email protected].
10. Data Security
We implement appropriate technical and organisational measures to protect personal data against:
- unauthorised access
- loss or misuse
- alteration or disclosure
Despite these measures, no online system can be guaranteed 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle personal data, please contact: [email protected]